Refund policy

RETURN AND REFUND POLICY

Digital Products Due to the nature of digital goods (downloadable conceptual plans, 3D models, and Excel material lists), standard statutory cooling-off periods (such as the EU 14-day right of withdrawal) do not apply. By completing your purchase, you give your express consent to begin the delivery of the digital content immediately and acknowledge that you lose your standard statutory right to cancel.

7-Day Money-Back Guarantee However, we independently offer a 7-day money-back guarantee. If you are unsatisfied with your purchase, you may request a full refund within seven (7) days of the purchase date.

To request a refund, please contact us at markus@realfinnishsauna.com with your order number.

Consequences of a Refund If a refund is requested and issued, your license to use the plans is immediately and permanently revoked. You are legally required to permanently delete all downloaded files (PDFs, Excel files, 3D models) from all your devices and destroy any physical printouts. You will also lose all access to future file updates and customer support. Constructing a structure using revoked plans is strictly prohibited and constitutes copyright infringement.